Kenneth K. Siow

+44 (0) 78 7620 8468  n  ken_siow@yahoo.com


Profile

Strategically oriented Management Information Systems (MIS) Project Consultant experienced in utilizing my technical and business knowledge, leadership skills, and cultural understanding to work with customers on improving and re-engineering e-Business processes to help meet cost saving targets on projects throughout the world.


Summary of Skills & Knowledge

  • As e-Business Project Consultant, acquired proven track record of successfully completing projects to meet customer goals and satisfaction
  • Strong leadership and project management skills; enthusiastic and self-motivated quick learner with excellent organizational and time-management skills
  • Excellent team player with proven ability to work within virtual teams from various countries
  • Proficient in utilizing wide array of IT tools, including e-Business, reporting, MIS, Database Management tools
  • Highly experienced in training business personnel in topics ranging from technical knowledge to business/process improvement methods
  • Solid firsthand understanding of wide range of business operations areas: business analysis, marketing and sales, financial accounting, supply chain management (including logistical chain and procurement activities) and negotiations
  • Very strong geo-political awareness of the global environment: proven ability to adapt and adjust to different cultures and work environments. Worked on projects in numerous countries, including Singapore, Thailand, Malaysia, Pakistan, India, South Korea, China, Hong Kong, U.A.E, Australia, United Kingdom, and The Netherlands, for durations spanning days to months
  • Excellent communicator and very strong interpersonal and relationship-building skills as demonstrated by ability to work effectively with customers from more than 25 countries

Experience

Consultant, Information Management Practice, July 2000 to Present
Shell Information Technology International Ltd., United Kingdom

  • Provided IT implementation project consultancy for the Shell group, in particular Management Information Solutions and e-Business Solutions
  • Currently seconded to Shell International’s e-Procurement Project Central Team and working on the implementation of a Shell-wide, Business-to-Business solution using third party software
  • Significant experience with Procurement/Supply chain-type activities
  • Helped implement various MIS solutions using Shell-built in-house software and third parties reporting tools
  • Assisted in project management and coordination of various small-to-medium size projects and acted as focal point/coordinator for large-to-mega size projects
  • Helped plan and draft proofs of concepts, developed "data models," and gathered customers requirements for various MIS implementations
  • Helped plan and train end-users

Consultant, Information Management Practice, January 1999 to July 2000
Shell Services International (Pte) Ltd., Singapore

  • Recruited by Shell Australia’s Graduate Recruitment exercise 6 months before graduation
  • Helped implement an MIS Solution across the Asia Pacific Region for Shell Oil Products East Zone
  • Traveled and worked with customers from 10 countries
  • Provided training and demonstrations of an IT tool developed by Shell Services International to senior management and end users
  • Provided pre-sales and marketing support for the pre-sales team, which aimed at commercially marketing an MIS solution
  • Gained firsthand experience in the negotiation of licensing agreements and contracts

Network Engineer (Intern), January 1998 to December 1998
Murdoch University, Western Australia, Australia

  • Supported and managed the University's Local Area Network infrastructure
  • Gained exposure in customer relationship management and developed ability to adapt quickly to the changing requirements of the customers

System Engineer (Intern), November 1998 to February 1999
National Computer Systems (Pte) Ltd., Singapore

  • Helped build an inventory tracking tool for the customer
  • Developed skills in customer service, requirements gathering, and customer satisfaction management

Regimental Policeman (Full-Time National Serviceman), March 1993 to June 1995
Republic of Singapore Air Force, Singapore

  • Involved in maintaining discipline, order, and security in a Singapore Air Force (SAF) Air Base
  • Appointed Second Guard Commander and commanded 25 junior officers
  • Helped enforce Air Force Security as well as safeguarding Armed Forces classified information
  • Helped coach new cadets that were enlisted to bring them up-to-speed
  • Represented the Air Force in Swimming Competitions
Education

Bachelor of Science Degree, completed December 1999
Murdoch University, Western Australia, Australia

  • Double Major in Information System and Commerce
  • Grade: Distinction (overall)

Associate Diploma in Commerce, completed June 1996
Edwards Business College, Western Australia, Australia

  • Grade: Distinction (overall)
Computer Skills

  • Database Knowledge/Software: Oracle SQL, Oracle Database Administration, Database Design, Management Information Systems (Kalido), Kalido Data Modeling, Microsoft Access
  • Operating Systems: Windows (NT, XP, 2000, 98)
  • Other: Commerce One’s Enterprise Buying Desktop, Quick-source On-Line Bidding Tool, Cognos Reporting Tools/Administration, Business Objects Reporting Tools/Administration, MS Excel, MS Office Tools

Languages

  • English - spoken: very fluent; written: very fluent
  • Chinese
    • Mandarin: spoken - very fluent; written: very fluent
    • Cantonese: spoken - fluent; written: very fluent
  • Japanese - spoken: basic; written: basic

Honors

  • Vice-President, Murdoch University Information and Computing Society (2000)
  • Head of Administrative Services, Jesus is Alive Mission (1993 to 1995)